Frequently asked questions

Welcome to the Garage Door Repair Wizard FAQ page. Below you’ll find answers to common questions from customers in the Bay Area looking for fast, affordable, and expert garage door repair and installation services. We operate 24/7 for emergency repairs, ensuring your peace of mind anytime, day or night.

1. Do you offer emergency garage door repair services in the Bay Area?

Yes, absolutely. Garage Door Repair Wizard offers 24/7 emergency garage door repair throughout the Bay Area. Whether your garage door won’t close late at night or your motor fails early in the morning, our technicians are on standby to restore your safety and convenience fast. Just call or email us, and we’ll dispatch a trained expert to your location.

2. What areas do you serve for garage door repair?

We proudly serve the entire Bay Area, including San Francisco, Oakland, San Jose, Berkeley, Palo Alto, and surrounding cities. If you’re unsure whether you’re in our service area, give us a quick call—we’re always happy to help.

3. What types of garage door services do you provide?

We offer a comprehensive range of garage door services, including:

  • Garage door repairs (springs, cables, rollers, openers, panels, and tracks)

  • New garage door installations

  • Garage door opener/motor repair and replacement

  • Preventive maintenance and inspections

  • Remote control and keypad programming

  • Noisy door troubleshooting

  • Safety sensor alignment and replacement

4. How quickly can you come out for a repair?

We offer same-day garage door repair for most calls received during business hours. For emergencies, we’re available 24/7 and typically arrive within 1–2 hours depending on your location in the Bay Area.

5. What brands of garage doors and openers do you work with?

Our technicians are trained to work with all major garage door brands, including:

  • LiftMaster

  • Chamberlain

  • Genie

  • Craftsman

  • Amarr

  • Clopay

  • Wayne Dalton

  • Linear

  • and more

We also install and service custom or specialty garage door systems.

6. How much does garage door repair typically cost?

Costs vary depending on the nature of the problem. Minor repairs like sensor alignment or cable tightening may range from $75–$150, while more complex issues like spring replacement or motor repair could range from $200–$600. We always offer transparent, upfront pricing with no hidden fees.

7. How do I know if my garage door spring is broken?

Signs of a broken spring include:

  • Door won’t open or only opens a few inches

  • You hear a loud "bang" in the garage

  • The door feels unusually heavy

  • Crooked or uneven lifting

Broken springs are dangerous to fix without proper tools. Call us immediately—we’ll repair or replace the spring safely and correctly.

8. Can you repair garage door openers and motors?

Yes, we specialize in garage door opener repairs. Whether your motor is not responding, making noise, or struggling to lift the door, we can quickly diagnose and fix the issue. If needed, we’ll replace the motor with a high-efficiency model suited to your door type.

9. What’s the benefit of regular garage door maintenance?

Routine garage door maintenance extends the life of your system and prevents costly breakdowns. Our 25-point inspection includes:

  • Lubrication of moving parts

  • Tightening of loose hardware

  • Spring and cable testing

  • Opener calibration

  • Safety sensor alignment

We recommend annual maintenance for residential doors and bi-annual for high-use doors.

10. Do you install new garage doors?

Yes! We offer professional garage door installation, including custom styles, materials (steel, wood, glass, composite), and smart garage technology. We help you choose the right door for your needs, handle removal of the old unit, and install everything to code.

11. What types of garage doors can you install?

We install a wide variety of garage doors, including:

  • Traditional raised-panel doors

  • Modern glass and aluminum doors

  • Carriage-style doors

  • Insulated steel doors

  • Custom wood garage doors

All installations are backed by manufacturer warranties and our satisfaction guarantee.

12. Is your company licensed and insured?

Yes. Garage Door Repair Wizard is fully licensed, bonded, and insured in California. Our technicians are highly trained and vetted to deliver work that meets the highest safety and quality standards.

13. How long does a typical garage door repair take?

Most repairs are completed within 1 to 2 hours. Larger jobs like spring replacements or opener installations might take 2–4 hours. We come fully equipped to complete the job on the spot.

14. What should I do if my garage door is stuck or won’t open?

If your garage door is stuck, do not attempt to force it open, especially if the spring is broken—it can be dangerous. First, check:

  • If the opener light blinks (indicating a sensor issue)

  • If the door is locked manually

  • If power is going to the opener

Then call our 24/7 emergency line. We’ll walk you through quick diagnostics and dispatch a technician if needed.

15. How do I schedule a service appointment?

Scheduling is easy! You can:

  • Call us any time (24/7) for emergency service

  • Email us for non-urgent questions

  • Visit our office during business hours (Sun–Thurs: 8AM–6PM, Fri: 8AM–4PM)

We offer flexible scheduling and quick turnaround times to keep your garage door running smoothly.